Section 1
Subscription & Cancellation
GSM B School operates on a monthly subscription model.
You may cancel your subscription anytime through:
App settings
By contacting our support team
After cancellation, you will continue to have access until the end of the current paid period.
Section 2
Refund Policy
Strict No Refund Policy
This applies to payments made via:
Razorpay / Cashfree
PhonePe / Paytm
UPI
Bank Transfer
Credit / Debit Cards
Corporate / Offline billing
This includes (but is not limited to):
✕
Monthly subscription fees
✕
Cancelled subscriptions
✕
Partial subscription usage
✕
Duplicate purchases made by the customer
✕
Non-usage of the App after payment
✕
Technical issues on the user's device
✕
Forgotten cancellation before renewal
✕
Mistaken or accidental payments
Section 3
Auto-Renewal Payments
If you have opted for recurring billing:
Subscription will renew automatically every month
You can stop auto-renewal anytime before the next billing date
Payments already processed cannot be refunded.
Section 4
Failed or Duplicate Payments
Exception Case
We may only assist in the following rare cases:
Payment deducted but subscription not activated
Duplicate charge for the same billing cycle
In such cases:
📄
You must submit proof: Transaction ID, screenshot, payment time🔁
If verified, we may adjust the duplicate amount in your next billing cycle💬
OR process a refund at our sole discretionThis does not apply to valid subscription payments.
Section 5
No Refund for Content-Related Issues
Since GSM B School provides immediate access to digital content created by GSM Associates Private Limited, no refund will be issued for:
✕
Not liking the course
✕
Not finding the content useful
✕
Buying by mistake
✕
Not completing the course
✕
Wanting to switch to another course
Section 6
Cancellation Process
To cancel your subscription:
1
Go to App → Subscription
2
Contact support via email
Your cancellation will take effect from the next billing cycle.
